Friday, 28 November 2014

Earlier as usage pattern were limited to voice calls and telegrams, the modern day communication has changed drastically and have come a long way. With increasing reach of internet in urban, semi-urban, and rural areas, the penetration of smartphones in semi-urban and rural areas is surging. Today, communication comprises video chat, Voice over IP (VoIP), Video on Demand (VOD), and surfing the Internet among various others. With rapid rise in subscriber base every second, congestion in network and fallout of services are a few problems faced by both subscribers and telecom operators. In order to counter these effects, telecom companies and enterprise are banking on telecom service assurance solution which not only helps in increasing revenue by optimizing network. Also it improves risk management by resolving the issue within less time in real-time and helps decrease operational costs in longer runs by optimizing the existing network infrastructure in order to launch new services (value added services).

Telecom service assurance could be simply understood as the compiled comprehensive set of tools that help in optimization of network and operations of Communication Service Providers (CSPs) and enterprises in order to decrease time to market implementation, optimize cost, and increase automation. CSPs are now transforming from network-centric operations paradigm to service-centric one by focusing on customer interaction. Today, major emphasis is given on customer interaction as customers are the ones who help in defining the required changes with their valuable feedback.

This report analyzes future growth potential, key drivers, restraints, opportunities, challenges, and best practices in the market. The report also examines growth potential market sizes and revenue forecasts across different regions.

This research report categorizes the global telecom service assurance market into the following segments and sub-segments:

By Software:
  • Probe Systems
  • Fault Management
  • Service Quality Monitoring
  • Network Management
  • Workforce Management
By Deployment Type:
  • Hosted
  • On-Premises
By Service:
  • Planning and consulting
  • Operation and maintenance
  • System integration
  • Managed services
By Region:
  • North America (NA)
  • Europe
  • Asia-Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America (LA)

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